crikx Responsible Gaming —
Your protection is our priority
Gaming is for enjoyment — not for worry. At crikx we make sure every player can play safely, within their limits, and with enjoyment.
What is Responsible Gaming and why does it matter?
crikx believes online gaming is a form of entertainment — it is never a guaranteed way to earn money. Responsible gaming means playing while keeping full control over your time and money. At crikx we are committed to creating an environment where you can freely set your own limits and seek support whenever you need it.
We provide dedicated protection tools for every player in Bangladesh. From setting deposit limits to self-exclusion — all these features can be managed directly from your account. Our 24/7 Bengali live chat support team is always by your side.
Research shows that problematic gaming often begins when someone starts playing more and more to try to "win back" money they have lost. At crikx we provide the tools to recognise this pattern and stop in time. We always want your gaming experience to remain a positive one.
Remember — the minimum age to play at crikx is 21. Protecting minors from gaming is one of our highest responsibilities.
Our Responsible Gaming Policy
Setting Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Requests to increase a limit take effect after 7 working days — giving you time to reconsider the decision.
Time-Out Feature
If you feel you need a short break, you can temporarily suspend your account for 24 hours to 30 days. During a time-out you will not be able to log in or deposit. Use this time to refresh yourself.
Self-Exclusion
If you find it hard to control your gaming, use crikx's self-exclusion tool. Your account can be fully deactivated for 6 months to 5 years. No promotional communications will be sent during this period either.
Session Time Control
Set a limit on how long you can play in one session. You will receive an automatic notification when the set time is up. This feature is highly effective for building healthy gaming habits.
Minor Protection
crikx is for people aged 21 and above only. Keep parental controls enabled on your device to protect minors in your household. Never share your account details with anyone.
24/7 Support Centre
Our Bengali live chat team is always ready for any questions or assistance related to responsible gaming. You can also contact us by email: [email protected]
For players aged 21 and above only
crikx is an exclusively adult platform. Age verification is a mandatory step in our registration process. If you suspect a minor is attempting to access your account, notify us immediately via live chat.
- Always keep your password and login details private
- Log out after each session on shared devices
- Use browser-level parental filters on family devices
How to use the protection tools
Set your gaming limits in just a few steps
Log in to your account
Log in to your crikx account and click the profile icon in the top right corner.
Go to "Responsible Gaming" settings
From the profile menu, select the "Responsible Gaming" option.
Choose your preferred limit or tool
Select whichever you need — deposit limit, time-out, session limit, or self-exclusion — and set the value or duration.
Confirm
Save your settings. Reducing a limit takes effect immediately; requests to increase a limit are applied after verification within 7 working days.
Contact us if you need support
In any situation, email us via our 24/7 Bengali live chat or at [email protected].
Warning signs of problematic gaming
Seek help if you notice these signs
Spending beyond your budget
You are spending more than your set budget or using money meant for bills and rent on gaming.
Trying to win back lost money
You keep playing to recover losses and place larger bets each time.
Hiding from family and friends
You are keeping your gaming habits or spending secret from family and those close to you.
Feeling out of control
You cannot stop even when you want to, and feel restless or anxious after stopping.
Taking on debt
You are borrowing money or taking loans for gaming.
Impact on work or studies
Gaming is affecting your professional or academic responsibilities.
If even one of the signs above applies to you, contact us without delay. Our support team is ready to help you without judgment.
Need help? We are right here
crikx's 24/7 Bengali live chat team is always ready. Do not hesitate to talk about gaming problems — we do not judge, we help.
Email: [email protected]
Enjoy responsibly
Enjoy your favourite games while staying within your limits